Applied AI Technology · Custom development
When nothing off the shelf fits, we build it.
Custom software and AI for a business of about 5 to 50 people. The person you talk to builds it, in fixed-price phases agreed in writing. A person approves anything that goes to a customer, and you own the code, the accounts and the data.
Start the chat
What we build
Shaped to your business, not the other way around.
Keep what already works. We connect it first, replace only what needs replacing, and build the part that does not exist yet.
Software that fits how you work
Built around the way your business already runs, not a template you bend your day around.
Your tools, connected
Your email, calendar, QuickBooks and the programs you already use, talking to each other so nobody types the same thing twice.
Old systems, replaced
The aging database or the spreadsheet holding the company together, rebuilt so it is easy to use and easy to fix.
AI that does real work
AI that drafts, sorts and fills in the details. A person approves anything that goes to a customer.
How it runs
Fixed-price phases. Something you can use at each step.
Each phase has a price agreed in writing before work starts, and something you can use at the end. We work alongside your IT company. We do AI only, never your managed IT.
01
Look
We start with the work your people already do and agree in writing on what gets built and what it costs.
02
Plan
The screens, the connections and who approves what, agreed before the build starts.
03
Build
Working software at the end of each phase that you can try. No long silence ending in a surprise.
04
Launch
It goes live, your people learn it, and it can be looked after month to month so it keeps working.
What a build can look like
A few examples.
Made-up examples, not client stories. Each one works the same way: work comes in, gets sorted, waits for your OK before it reaches a customer, and keeps a record of who approved what.
Contractor
From phone call to booked job
Calls, texts and web forms land in one list. The AI drafts a quote from your price sheet, you approve it, and the accepted job goes on the calendar.
Law office
New-client intake that does not sit in an inbox
Inquiries are sorted by type, checked against your conflicts list, and turned into a draft letter an attorney reviews before anything is sent.
Property management
Maintenance requests, sorted by urgency
Tenant requests by text or email are sorted and the right vendor is suggested. Once you say yes, the work order goes out and the tenant gets an update.
Any office
The paperwork off your desk
Signed forms, bills and permits are read, filed and the key details entered for you. Anything unclear goes to a person.
Yours will look different. The free Workflow Review is where we find out how.
Tell us what you need built.
Start with a short chat. You will hear plainly whether to build, buy or skip it. If it is a build, it is priced in fixed phases, agreed in writing before any work starts.
See how we work
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About Applied AI Technology
Applied AI Technology helps businesses of about 5 to 50 people put AI to work on real jobs: setting up Claude, Copilot or ChatGPT and training the team role by role, an AI front desk that answers customers on the website, and the paperwork taken off the desk. When nothing off the shelf fits, we build it: custom apps and connections between the programs a business already uses, like email, calendar and QuickBooks. The person you talk to is the person who builds it. We keep what already works, connect it first, and build only the part that does not exist yet, in fixed-price phases agreed in writing with working software at the end of each one. The client owns the code, the accounts and the data. A person approves anything customer-facing before it goes out, and we work alongside the client's IT company: AI only, never managed IT. Based in Scranton, Pennsylvania, working with businesses across Northeastern Pennsylvania and the United States. Founded and led by John E. Martines. Free companion library: Applied AI Insider (books, guides, and a daily AI brief).
Services
- AI Workflow Review: a free 45-minute workflow session with a written go or no-go recommendation within 48 hours.
- Claude for Business Implementation: Claude set up around how the company actually runs, with a workspace per role and data rules in writing.
- AI Training for Your Team: role-by-role training on each person’s real work, growing an in-house AI champion.
- First Job: one workflow, fixed price, live in days or weeks, with a human on the approve button.
- Custom builds: custom apps and connections when nothing off the shelf fits, built by the person you talk to in fixed-price phases agreed in writing, with working software at the end of each phase; the client owns the code, the accounts and the data.
- Applied AI Monthly: the month-to-month operating partnership: monitoring, fixes, new features, and training refreshers.
- AI Consulting in Scranton & NEPA: local AI consulting for small businesses across Northeastern Pennsylvania and the Lehigh Valley, based in Scranton.
- AI Consulting in Wilkes-Barre: in-person AI help for Wilkes-Barre and Luzerne County small businesses, about 25 minutes from Scranton.
- AI Consulting in Clarks Summit: in-person AI help for Clarks Summit and Abington-area small businesses, about 15 minutes from Scranton.
- AI Consulting in Stroudsburg & the Poconos: AI help for Monroe County and Pocono small businesses, built for seasonal swings.
- MSP Partners: AI setup, policy, training, and workflow builds delivered for MSP clients, by referral or alongside the MSP team; the MSP keeps the client and the IT account.
- AI Opportunity Score: a free eight-question diagnostic, no email required.
What we build
What we take off your desk: the front desk, the paperwork, the money and the team, plus custom apps when nothing off the shelf fits:
Contact
Every engagement starts with a conversation, not a contract. Start the chat and a real Applied AI specialist follows up within one business day.